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start an online return
Check your order even if you are not a registered user. Enter the order number (Customer Ref#) and the Billing Address Postal code.
icebreaker return policy
If you are not satisfied with the products you received or have simply changed your mind about purchasing them, you can return them within 30 calendar days of delivery of the products and get a refund, provided that you return the products to us according to the procedure indicated on our Returns Process page.
