Supply chain
Chargeurs, Shanghai, China
Narrow & deep relationships
icebreaker has maintained its transparency by developing a business based on close, long term relationships. We know exactly where our garments are being made. We do not use agents or outsourcing. We take responsibility for the whole ecosystem.
Expert partners. Exceptional results.
Our overall audit results of 9.2/10 is well above the industry average of 7.6.
*In 2016/2017 we carried out 34 audits, including 11 re-audits. Industry average was 7.6 out of 10.
Our factories' average audit results (X/10)
Industry average 7.6*
We're in a long term relationship.
30% of our suppliers have worked alongside us for 10+ years.
"We enjoy mutual trust with icebreaker. The relationship is more than only the supplier and a buyer, we’re a family."
Karen Chen
VP of Sales and Marketing, SCT
Workers voice
To date we haven't received any grievance complaints through our audit process. However, we recognise that audits alone are not enough and that we must offer a direct and confidential channel of communication.
In 2017 we set up an email for workers to contact icebreaker directly and with guaranteed anonymity.
Have a concern? Email us: workersvoice@icebreaker.com
People
at the center
Human rights
It is our responsibility to make sure that everybody who works on an icebreaker product, wherever they are, does so in a fair, safe, non-discriminatory and empowering workplace.
icebreaker will not tolerate abuse of human rights anywhere in our business or supply chain.
Human rights are fully embedded in our business model, our decision-making and the way we create and share value. It’s one of the key areas in which icebreaker is constantly looking for dialogue and improvement.
Sustainability isn’t just a feature of our products, it’s in the values and design of our business.
Read our transparency report
