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Privacy Policy

Last Updated: 1 January 2021

Consumer Privacy Policy Statement

At icebreaker, we understand that you care how information about you is collected, used, and shared. This Privacy Statement describes information we may collect about you directly or indirectly, how and why we may collect, use and share your information, and the choices you have regarding your information. As more fully described below, we collect, use and share your information to better serve you and to improve our own business processes. By using our websites, mobile applications, or facilities, buying our products, participating in our promotions and events, or by providing your information to us in other ways, you agree to this Privacy Statement. Icebreaker ] is a subsidiary of VF Corporation, and we may receive information about you from the brands and companies VF Corporation owns or controls (“subsidiaries”), including Altra®, Bulwark®, Dickies®, Eagle Creek®, Eastpak®, Horace Small®, Icebreaker®, JanSport®, Kipling®, Kodiak®, Liberty®, Napapijri®, Red Kap®, Smartwool®, Supreme®, Terra®, The North Face®, Timberland®, Vans®, VF Solutions®, Walls®, and Workrite®. We may also provide information about you to these subsidiaries, and when we do, this Privacy Statement also describes how they collect, use and share your information. For purposes of this Privacy Statement, when we use the terms “we,” “us” and “our,” or similar terms, we are referring to VF Corporation and its subsidiaries.

Categories of Information We Collect

In order to help us better understand you so that we can give you an excellent customer experience, we collect information that identifies you or that we can associate with you (your “personal information”) as well as information that does not identify you (e.g., anonymous, deidentified, or aggregated data), and we may collect various categories of information directly (from you), or indirectly (from others), as more fully described below. The categories of personal information that we or our service providers have collected during the preceding 12 months are:

• Identifiers (such as your name, nickname, account name, unique personal identifier, online identifier/screenname, IP address, driver’s license number or signature);
• Contact Information (such as your physical or mailing address, telephone number or email address);
• Profile information (such as commercial information and inferences, including products or services purchased or considered, purchasing histories or tendencies, interactions with us, preferences, psychological traits/ predispositions, behavior, attitudes, intelligence or abilities/aptitudes, some of which may be assigned by probabilistic methods);
• Education information (such as your education status or history);
• Employment information (such as your employment status or history, or your professional information);
• Internet activity (such as browsing history, search history, clicks, interactions with websites, applications and advertisements, or social media information);
• Demographic information (such as your age, date of birth, sex or gender, race or ethnicity, sexual orientation, religion or national origin);
• Physical characteristics or biometric information (such as your size, height, weight or other information relevant to your footwear and apparel preferences, audio, electronic, visual, thermal or olfactory information);
• Financial information (such as your bank account number, credit card number, debit card number, other payment information, or insurance information); and
• Location data (such as the geographical location information indicated by your mobile device or computer).

How Information About You Is Collected

When you interact with us, we may collect information about you directly. Examples of direct interaction with us include when you visit our websites, shop in our stores, communicate with our customer service representatives, attend our events, use our mobile applications, participate in our marketing efforts (including contests sweepstakes and virtual events), participate in our customer loyalty programs, or any other way you interact with us. When we collect information about you directly, we may ask you to affirmatively furnish the information to us (such as when we ask you for your telephone number), or we may collect the information from your electronic device (such as when you download and use our mobile applications) or by observing your activity (such as when you visit our websites). We and some of our service providers and other third parties collect identifiers matched to your mobile or other devices, which can be used to deliver customized ads or content via the internet, across different devices or browsers (sometimes called “cross-device tracking”). In some cases, we may engage service providers to help us operate our business, and they may collect data on our behalf in the course of the services they provide to us. In other cases, third parties may obtain information about you independently, and we may acquire that data from a third party (for example, by purchasing the data from a data broker).

The following table shows the categories of personal information that we or our service providers may obtain directly (from consumers), or indirectly (from third parties), by category of source.

*Includes collection by our service providers expressly on our behalf

Why Your Information Is Collected and Used

We use the personal information we collect directly and indirectly to conduct our business, communicate with you, and provide better products, services, and experiences, as further described below. The specific purposes for which we or our service providers may collect and use information about you are (1) to provide the products and services that you have ordered or requested, and to communicate about your orders; (2) to enable and improve our customer service; (3) to address your comments, questions or complaints; (4) to personalize your experiences; (5) to understand your opinions, preferences and shopping habits; (6) to analyze trends and statistics; (7) to administer and fulfill our contests and other promotions, including special discounts for professionals, military personnel, students and first responders; (8) to analyze and improve our websites, mobile applications, facilities, products and services; (9) to market our products and services to you, including by sending you marketing communications and other information regarding our products, services, or special events, and to improve our marketing efforts; (10) to share reviews, testimonials, or other user-generated content; (11) to facilitate our merger or acquisition activities; (12) to secure and protect our information and technology systems, as well as information about you and other consumers; (13) to facilitate internal audits, dispute resolution or investigations; (14) to evaluate new technology for our businesses; (15) to conduct market research; (16) to formulate our business strategies; (17) to analyze business information about organizations to which you may belong (i.e., your employer); (18) to enable us to monitor and evaluate our third party service providers and their activities; (19) to manage our gift card programs, loyalty programs, other stored value programs; (20) to keep records of transactions; (21) to comply with our contractual obligations; (22) to detect and address actual or potential fraud; (23) to establish and maintain data back-ups for our business continuity and disaster recovery; and (24) to comply with various legal obligations or other rules to which we are subject. In the following table, we disclose the purposes for which we collect and use each category of personal information:

*Includes collection by our service providers or from other third parties

What Information About You Is Shared and With Whom

We may share some or all of your personal information with VF Corporation, our parent company, and its subsidiaries (which are listed above).

We may also share your personal information with service providers who provide services to us or conduct activities on our behalf. When we share your personal information with our service providers, we instruct them to limit their use and further sharing of your personal information so that they only use or share your personal information for the intended purposes (which are limited to those listed above). One example of our information sharing with a service provider is when we share your name, address, and similar contact information with a courier service for the purpose of delivering a product to you and notifying you of the status of the shipment. The categories of information that we may share with third parties (including our service providers) for a business purposes, or have shared during the preceding twelve (12) months, are the following: Identifiers; Contact information; Profile information; Education information; Employment information; Internet activity; Demographic information; Physical characteristics or biometric information; Financial information; and Location data. We share these categories of information for the same purposes we collect and use them, as described above under the caption “Why Your Information Is Collected and Used.”

We do not sell consumers’ personal information for money. We do, however, share consumers’ personal information with certain third parties in ways that might be considered a “sale” of personal information under the California Consumer Privacy Act, even though we do not receive any fee from the third parties in exchange, and we have done this in the twelve (12) months prior to the date of this Privacy Statement. For example, we allow third parties, such as Facebook® and Google®, to place technologies (such as cookies, tags, pixels, and scripts) on our websites for purposes of marketing to users of our websites, however, we ask our California consumers to consent to the use of these technologies when they visit our websites, and we do not share their information in this way unless they affirmatively agree. To request that your personal information not be sold, please follow this hyperlink: Do Not Sell My Personal Information.

How You Can Opt Out of Online Advertising Or Other Promotional Communications

Our websites use a variety of technologies to understand more about your interaction with our websites and our brands. You can manage how your mobile device, mobile browser and other devices share information with our websites and mobile apps, as well as how your browser handles cookies and other tracking technologies, by adjusting the privacy, security and Wi-Fi settings on your device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings. Our websites currently do not have a mechanism to recognize an Internet browser’s “Do Not Track” signals, and we cannot follow those signals. Several of the companies who utilize cookies or other tracking or monitoring mechanisms enable you to opt out of advertising through mechanisms established by trade groups. If you wish to reduce this type of third-party, interest-based advertising, you may opt out of advertising from members of the National Advertising Initiative here, and from members of the Digital Advertising Alliance here. Please note the links in the prior sentence will not opt you out of receiving all marketing communications from us. There are other ways in which you can tell us whether or not you want to receive promotional communications from us. When you set-up an account or log into your account on our brands’ websites or mobile applications, you may have an opportunity to make or change your selections with respect to each brand. You also will have an opportunity to opt-out of advertising email messages from us by clicking on an "unsubscribe" hyperlink contained in commercial e-mails those brands send you. If you receive a text message (SMS or MMS) from one of our brands and would like to opt out of receiving further text messages, you may do so by following the opt-out instructions within the text message.

Children’s Privacy

We do not intend to collect personal information from anyone who is under the age of 16. If you are under the age of 16 you should not provide any personal information to us. If you are a parent or guardian of a child under the age of 16 and suspect they have provided personal information to us, you may contact us using one of the Communication Methods described in this Privacy Statement to exercise your rights as a parent or guardian. We do not knowingly sell the personal information of consumers under 16 years of age.

Keeping Your Personal Information Secure

We have implemented reasonable security procedures and measures that are intended to protect your personal information and our information technology systems that store personal information. Unfortunately, no transmission of information over the Internet nor storage of information electronically can be guaranteed to be 100% secure. In order to help protect personal information you provide to us, you: (i) should not share your password or account information with others, (ii) should use a secure internet connection and web browser, (iii) should select a unique, complex, secure password, (iv) should change your password frequently and (v) should not use the same password elsewhere. If you become aware of any loss, theft or unauthorized use of a password, please contact us immediately using the contact information below. By providing your email address in connection with a purchase, or your use of our websites, mobile applications or services, you are consenting to receive electronic notice of any information security issues using your most recent email address in our records.

Links To Other Websites

Our websites and mobile applications may contain links to third-party websites to which this Privacy Statement does not apply ("Linked Websites"). Your use of Linked Websites will be governed by the terms of use, privacy policies, and other terms, notices, and policies set forth on or referenced in those Linked Websites.

International Users

This Privacy Statement describes our policies and procedures in the United States. Regardless of where you live, by using our U.S. websites or engaging with us while within the U.S., you consent to have your personal data transferred, processed, and stored in the United States, and allow us to use and collect your personal information in accordance with this Privacy Statement. If you live outside the U.S., we may host a website or application designed for use in your jurisdiction, and we encourage you to use that website or application. We are a global company, and personal information we collect in the United States may be transferred to other jurisdictions, as permitted by law.

Your Options Regarding Personal Information

We have established processes by which you can submit requests regarding your personal information. To exercise your options as described in this Privacy Statement, you may contact us in one of four ways:

• by telephone at +1-877-709-1800;
• by completing the web form at https://www.vfc.com/privacy-requests;
• by mail at: VF Corporation, Attn: VF North America Privacy Program Office, 105 Corporate Center Blvd., Greensboro, North Carolina, USA 27408; or
• in person at one of our retail stores in California

Collectively, these are referred to as the “Communication Methods.” To effectively exercise your privacy options, you must use one of these Communication Methods.

The list below describes the types of requests you may make to us regarding information we have collected from you:

• Request to Know: You may ask us to furnish you with (i) the categories and specific pieces of personal information we have collected about you; (ii) the categories of sources from which we collect information about you; (iii) the business or commercial purposes for collecting information about you; and (iv) the categories of third parties with whom we share personal information about you (or have shared in the prior 12 months).
• Request to Delete: You may ask us to delete any personal information that we have collected from you and to direct our service providers to delete your personal information from their records. After verifying your request, we will comply as further described below, unless we determine that there is a lawful basis for retaining the information, including because the information is necessary to (i) complete a transaction or perform a contract between us; (ii) ensure security; (iii) debug or repair errors; (iv) exercise a legal right; (v) comply with another law or a legal obligation; (vi) conduct research; (vii) enable solely internal uses that are reasonably aligned with our consumers’ reasonable expectations; or (viii) otherwise use the information, internally, in a lawful manner that is compatible with the context in which you provided the information.
• Request to Opt-Out of Sale: You may request that we not sell your personal information. You may make such a request by following this link.

If you are a California resident, we will make commercially reasonable efforts to accommodate your request within 45 days; however, we may notify you during the initial 45-day period that we will extend the timeframe by up to 45 additional days, if an extension is reasonably necessary in order to fulfill your request. If you are a Nevada resident, we will fulfill your request within 60 days; however, we may extend the timeframe by up to 30 additional days, if an extension is reasonably necessary. We are not obligated to fulfill requests from residents of jurisdictions other than California (and, in the case of a Request to Opt-Out of Sale, Nevada). We reserve the right to deny any request to the extent permitted by applicable law. We will fulfill the same Request to Know from an individual up to two times in any twelve-month period, but we are not able to fulfill redundant Requests to Know more frequently than that. We will not discriminate against you because you have made a request described in this Privacy Statement or otherwise exercised your rights under applicable law. In addition, California law permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for the third parties’ own direct marketing purposes. To make such a request, please contact us using one of the Communication Methods described in this Privacy Statement, describing your request specifically.

We may offer financial incentives or offer you a different price, level or quality of goods or services in connection with programs that require you to disclose certain personal information, but only if you opt in to such an incentive program. If you opt in to any such incentive program, you may opt out at any time, as described in the terms and conditions of those programs, though you may lose the benefits associated with the incentive if you require us to delete your information.

 

Requests from Authorized Agents

If you submit a consumer privacy request on behalf of another person, you will be required to demonstrate your legal authority to act on behalf of that person, and we may contact you for verification purposes. For the protection of our customers, we must receive all information requested and must verify your authority to our satisfaction before we can fulfill your request.

 

Changes to This Privacy Statement

We will review our Privacy Statement periodically (at least annually), and we reserve the right, in our sole discretion, to revise, change or modify this Privacy Statement at any time. We will post any changes to this Privacy Statement to this page and they will be effective as of the date of posting. We encourage you to visit this page periodically to review this information. By engaging with us, including by visiting our website(s) or mobile application(s), after this Privacy Statement has been updated, you agree to the updated terms of this Privacy Statement. This Privacy Statement was last updated on January 1, 2021.

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条款 & 条件

icebreaker nature.rewards计划的一般条款（以下简称"条款"）

自2020年11月11日起

icebreaker nature.rewards会员计划（以下简称"计划"）及其福利均由icebreaker自行决定，icebreaker保留在通知或不通知的情况下终止、更改、限制、修改或取消参与该"计划"的任何规则、规定、福利或条件的权利。如果客户取消会员资格，其取消前所赚取的积分将根据截至取消之前的"条款"发放。

icebreaker可以随时变更或修改这些"条款"。我们将在网站上发布修订后的"条款"，并注明修订日期。在"条款"更改后继续保持会员身份，视为您接受修订后的"条款"。icebreaker对该"计划"的条款修订可能包括但不限于以下更改：(1) 增加或减少每次购买商品和参与活动可获得的积分；(2) 增加可获得即时奖励和/或达到某一会员级别所需的积分数；(3) 停止提供即时奖励和/或级别奖励；(4) 更改加入会员的方法；(5) 为赚取积分或使用即时奖励和/或级别奖励设定或添加限制日期。

凡属于法律禁止范畴的"条款"均视为无效。

如果"该计划"账户的所有权发生争议，账户所有权属于注册时提交的电子邮件地址的授权账户持有人。就"条款"而言，"授权的账户持有人"是指从互联网服务提供商、在线服务提供商或负责分配相关域名电子邮件地址的其他组织（如商业、教育机构等）分配到的提交的电子邮件地址的自然人。

对该"计划"的滥用，包括不遵守计划相关"条款"、出售或交易（或企图出售或交易）即时奖励、级别奖励、积分或优惠促销，以及由icebreaker自行认定的任何与之相关事实的虚假陈述或其他不当行为，可能导致取消其会员账户及日后参与该"计划"的资格、没收所有累计积分，并取消任何已获得的即时奖励和级别奖励。我们可在法律允许的最大范围内自行决定是否起诉滥用"该计划"的行为。

您可以联系icebreaker客服团队，发送电子邮件至IB_CS@vfc.com或致电1-888-530-0075，随时取消您的nature.rewards会员资格。如果您取消nature.rewards会员资格，您的累计积分将被没收。

积分不得转让、合并或通过任何方式向任何人出让，会员身份不得继承、不得移交给会员的继任者和指定人。累计积分不构成会员财产。如有会员死亡，其累计积分不得作为家庭关系或其他事宜的一部分进行转让。

同意参与"该计划"，意味着您免除VF Outdoor LLC旗下Icebreaker及其母公司、子公司和附属实体及其代表、董事、官员、雇员和代理（"被豁免方"）对参与"该计划"会员赚取的积分被误用、或获得的级别奖励和即时奖励被其他个人不当使用的情况负有任何责任。您同意放弃就您参与"该计划"期间使用即时奖励、级别奖励产品或体验、或遵守这些"条款"而向被豁免方提起任何索赔、要求对任何损害、损失承担责任、连带责任和其他费用（包括但不限于律师费）的权利。

被豁免方对以下事宜不做任何保证或设定任何条件、不进行任何明示或暗示，包括但不限于"该计划"、"计划"会员制度、与"计划"相关的任何服务或产品的适销性或适用性的任何保证或条件。

该"计划"及其"条款"将受俄勒冈州的实体法管辖，并根据其法律进行解释，法律冲突不列入考虑因素。各方须服从俄勒冈州法院的非专属管辖权。

icebreaker品牌标志、其他标志和标语的知识产权均属于icebreaker。

如果您对"计划"或其"条款"有任何疑问，请致电1-888-530-0075联系icebreaker客服团队。

"该计划"

会员加入"该计划"时，他或她在icebreaker.com美国站www.icebreaker.com/en-us/上购买商品使用美元USD ($) 支付可以获得积分，仅限在美国购买、邮寄至美国地址的订单。

“该计划”也适用于icebreaker在美国境内参与活动的零售门店（“参与活动的门店”）。因此，与“该计划”相关的所有活动（如加入会员、赚取积分和奖励兑换）可在“参与活动的门店”零售员的协助下办理。

在每个nature.rewards年中可以赚取积分。您注册nature.rewards计划起一年定义为一个nature.rewards年。例如，如果您于2020年4月1日加入该计划，您的nature.rewards年将在2021年3月31日结束。

"参与活动的门店"

门店	地址
UNION SQUARE店	170 POST STREET, SAN FRANCISCO, CALIFORNIA, 94108 UNITED STATES
CHICAGO店	44 EAST WALTON ST, CHICAGO, ILLINOIS, 60611, UNITED STATES
PORTLAND店	1109 WEST BURNSIDE STREET, PORTLAND, OREGON 97209 UNITED STATES
BELLEVUE SQUARE店	129 BELLEVUE SQUARE, BELLEVUE, WASHINGTON, 98004 UNITED STATES
WOODBURN店	1001 ARNEY RD, #611, WOODBURN, OREGON, 97071 UNITED STATES

符合资格

会员必须年满18周岁或以上才能加入该"计划"。VF Outdoor, LLC旗下icebreaker及其所有附属公司与子公司的员工，及/或为icebreaker品牌宣传而接受折扣或免费产品的个人不具备申请资格。

加入"该计划"

会员可在www.icebreaker.com/en-us/网站创建账户，申请加入"该计划"。用户有责任提供正确的电子邮件地址来获得积分和奖励。因此，您须负责维护和更新包括电子邮件地址在内的会员个人信息，并保证信息的准确性。会员可以访问网址www.icebreaker.com/en-us/account在线更新他/她的个人信息，也可以联系客服团队，发送电子邮件至IB_CS@vfc.com或致电1-888-530-0075更新。会员可以联系icebreaker客服团队，发送电子邮件至IB_CS@vfc.com或致电1-888-530-0075，随时退出"该计划"。

会员可以随时加入"该计划"。

赚取积分

积分可以在nature.rewards年中获得和累积。在www.icebreaker.com/en-us/注册账户并成为会员时，会员将获得五十 (50) 积分。在www.icebreaker.com/en-us/网站或“参与活动的门店”购物时，会员购买符合条件的全价商品每消费US$1，将获得十 (10) 积分，购买符合条件的打折商品时每消费US$1，将获得五 (5) 积分。只有在www.icebreaker.com/en-us/网站购买，并邮寄至/到美国境内地址的订单才有资格获得积分。

实际奖励积分入账时间相比消费时间会有一定的延迟。在此期间，积分状态将被标注为“审核中”。如果产品被退回，购买该商品所获得的奖励积分将最终被扣除。积分确认和入账后，状态将被标注为“已确认”。

使用其他折扣（如Pro会员或其他合作伙伴、折扣或优惠券代码）和/或在促销期间购买的商品不具备转换为积分的资格，除非另有明确说明。累计积分仅用于决定会员在1个nature.rewards年内达到的会员级别。累计积分不能兑换现金或兑换奖励。在nature.rewards年中获得的所有积分有效期至nature.rewards年结束为止。到nature.rewards年结束时，所有积分将重置为零 (0)。

“该计划”也适用于icebreaker在美国境内参与活动的零售门店（“参与活动的门店”）。因此，与“该计划”相关的所有活动（如加入会员、赚取积分和奖励兑换）可在“参与活动的门店”零售员的协助下办理。

会员级别

会员级别由您在nature.rewards年中赚取的积分决定。每个级别都有与之相关的级别奖励。注册会员后，您的级别和积分将从0级、零 (0) 分开始。您在nature.rewards年的积分累积到一定数量，会员级别将逐步升高。会员级别达到Seeker、Adventurer和The Natural者，其会员级别最多保留至两 (2) 个nature.rewards年结束。如果John在2020年10月1日达到了Adventurer会员级别，他可以享受Adventurer会员级别带来的相关奖励，其会员级别到他的第1个nature.rewards年结束不会过期，将继续有效至第2个nature.rewards年结束。

奖励

除非另有说明，奖励通常以电子邮件形式发送至注册该“计划”时提交的电子邮件地址。

优惠券奖励可于有效期内在www.icebreaker.com/en-us/网站购买商品时使用。

每个优惠券必须在单个订单中全额使用。优惠券’价值不能部分使用，不能拆分用于多个订单，不能保存用于未来订单。

用优惠券购买的商品如进行退货，退款金额仅限按实际支付的最终金额，以最初的支付方式退回。

如果订单中有多个物品，则折扣优惠券总金额将按比例分配到每个物品上扣除。这样，当订单上的部分被退回时，退款的总金额应为退回商品的原价减去退回商品所对应的 折扣金额。

使用后的优惠券不予退款，并视为已失效。

在单个订单中可使用一 (1) 个以上优惠券，只要购物车中的总商品价格在结算时至少高于优惠券总面值US$5。

电子邮件和隐私政策

注册"该计划"会员，即表示您同意接收icebreaker该"计划"相关的事务性邮件。这些邮件可能包括积分、会员级别、即时奖励、级别奖励、计划更新和其他相关材料等资讯，由icebreaker自行决定。"该计划"会员不可以取消订阅这些事务性邮件，但是可以根据"条款"规定取消"该计划"的会员资格。注册"该计划"时，会员可选择接收来自icebreaker的促销类邮件和资讯。会员可随时通过电子邮件中的取消订阅链接退订icebreaker促销邮件。注册"该计划"，即表示您同意按照《icebreaker隐私政策》所述的关于收集、使用和披露您的个人信息的条款。

加利福尼亚顾客 – 激励通知

参加该计划所收集的个人信息类别为：

选择加入：  收集信息为您的姓名、电子邮件地址、性别信息（选填）和持续的购买记录。

选择退出： 您可以联系icebreaker客服团队，发送电子邮件至IB_CS@vfc.com 或致电1-888-530-0075，随时取消您的nature.rewards会员资格。如果您取消nature.rewards会员资格，您的累计积分将被没收。任何已经发给顾客的未过期的折扣代码或免费送货代码仍可使用。

我们根据加利福尼亚州消费者隐私法（CCPA）管理该计划。 

• 如果您通知我们删除您的个人信息，我们将遵照我们隐私声明中的描述以及加州消费者隐私法的要求进行操作；但是，您可能会失去与该计划有关的福利，包括以前累积的福利。
• 在该计划基本框架下，与该计划相关的一般消费者’的数据价值为[$36.40]。
• 为估算消费者’的数据价值，我们根据公认会计原则（GAAP）计算获取与该计划相关数据的费用，然后除以该计划的参与人数。

有关加州消费者隐私法以及我们如何处理个人信息的更多详情，请查看icebreaker隐私政策，网址为https://www.icebreaker.com/en-us/service-privacy-policy.html  本激励通知更新于2020年1月1日。