We’re as excited to get your icebreaker out to you as you are to get comfy in it however in current circumstances please expect delays, we’re working hard to process your order as soon as possible and you can expect it to be sent in 5-7 business days.
Thank you for your patience and understanding.
Once your icebreaker order has been shipped, we’ll send you an email with your tracking number. Alternately, you can track your order with an order number and email address here, or if you ordered while signed in with an account you can find the shipment and tracking information in your order history.
| Shipping method | Shipping cost |
|---|---|
| DHL | $10.00 for orders less than $99 |
Orders of $99 or more receive free shipping.
Your order will be shipped once credit card authorizations have been obtained and shipping addresses have been confirmed.
As you will understand, we reserve the right to hold any order for suspected fraud.
Note: We cannot ship to PO Boxes or any address outside of Australia.
Properly completed orders will be processed in 5-7 business days.
Please note:
If we make a mistake and send you the wrong order, or if you receive a damaged product, we will refund the shipping charges to your credit card.