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start an online return
Look up an order even if you are not signed in. Enter the order’s email address and order number.
See order history
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Return to an icebreaker touchlab
To make a return in one of our stores, please bring a copy of your Order Confirmation (receipt) with you for the return to be processed in store.
icebreaker return policy
We have extended our returns period to 90 days coming up to Christmas. You can return items purchased directly from icebreaker.com for any reason within 90 days from the ship date as long as they are unworn, unwashed, and in the original packaging with the tags still attached.