Delivery terms


Terms of Sale - delivery terms

 

Brexit – Shipments to Northern Ireland

Due to customs clearance issues caused by Brexit, the shipment of orders to Northern Ireland is suspended from December 28, 2020 until further notice. We aim to get up and running again soon. We’re sorry for the inconvenience.

 

Delivery delays

Due to Government Covid restrictions and upcoming Brexit we are experiencing significant shipping delays to the UK.
Orders placed 18 - 24 December: It is likely you will experience a delay in delivery, we're working hard to provide updates on orders already placed as quickly as possible.
Orders placed 25 December - 4 January: All orders placed during this time will be held and processing will begin again from 5 January. Be reassured we are doing everything we can to make sure you will be able to Move to Natural as soon as possible.
Thank you for your patience and understanding,
Your Icebreaker Team

 
 

Track a shipment

Once your icebreaker has been shipped, you can track it by logging into your account and viewing the shipment and tracking information shown in your Order history. You will also be sent a tracking number in your shipment confirmation email.

 

Delivery

Standard delivery

Free delivery, delivered within 2-3 working days.

Delivery is Monday to Friday during business hours.

Select Standard Delivery at checkout.

Order placed with Standard Delivery are shipped the next business day.

 

Your order will be shipped once payment has been obtained and shipping addresses have been confirmed.

As you will understand, we reserve the right to hold any order for suspected fraud.

 

Please note:

It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.

We will be unable to change the delivery address on Orders after checkout.

If there is no one at the nominated delivery address who can accept delivery of Products, the carrier will leave a notification card in your mail box.

Title to and risk of loss in your Products will pass to you when you take possession of the Products.

All Products are shipped from our warehouses in Almelo, The Netherlands.

Please note that any orders placed on a specific countries website, can only be delivered to the related country.

Not all shipping methods specified above are available in all regions.

 

We currently ship to England, Scotland, and Wales from this website. Due to customs clearance issues caused by Brexit, the shipment of orders to Northern Ireland is suspended from December 28, 2020 until further notice. We do not deliver in British Overseas Territories, Isle of Man, the Channel Islands, Gibraltar, and British Forces Post Offices, and PO Boxes. Be sure your regional settings are correct in order to ship to your location. To change your settings please click on the country selector in the header at the top left of this page.