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Cookie Policy

icebreaker Cookie Policy

Effective date: This Cookie Policy was updated on June, 2024 and is effective as of that date.

Contents

• Overview of key elements in this document. Does this Site use cookies?
• What are cookies?
• What types of cookies does the Site use and what are they for?
• How can you control, delete or withdraw your consent to the use of cookies?
• How can we make changes to our Cookie Policy?
• What are my rights in relation to the processing of my personal data?
• How to contact us?

Overview of key elements in this document. Does this Site use cookies?

Yes, our Site uses cookies.

This cookie policy ("Cookie Policy") applies to all digital means through which you can interact with us (collectively, “VF Digital Platforms”), which include the website www.icebreaker.com (the "Site"), our emails and mobile applications. VF Digital Platforms are operated by VF International Sagl, Via Laveggio 5, 6855 – Stabio, Switzerland (“we”, “our” or “us”) acting as data controller. For our general privacy policy, click here.

This Cookie Policy describes and informs you about our use of cookies and other tracking technologies, such as flash cookies, server logs, web beacons or pixel gifs, in the course of our business, when you interact with the Site or any other VF Digital Platforms.

Please note that third party websites, which may be linked to VF Digital Platforms, are not covered by this Cookie Policy.

By clicking the "Accept All" button on the Site's Cookie Banner or by setting your cookie preferences through our tool, you are agreeing to our use of cookies and similar tracking technologies in line with your current cookie preferences and in accordance with this Cookie Policy.

If you do not agree to our use of cookies and similar tracking technologies in this way, you should set your cookie preferences or browser settings accordingly. You will always be able to withdraw your consent and change your cookie preferences at any time through our tool

Once you have accepted the use of cookies and similar tracking technologies on the Site, notably through the use of the "Cookies preferences" function available on the Site's Cookie Banner, your preferences with regard to the use of cookies might be saved in the form of a cookie for your future visits to the VF Digital Platforms for as long as you do not remove the cookies stored on your device. If you don't enable cookies that we use, some parts of the VF Digital Platforms may not work properly and some functionalities may be unavailable, depending on the type of cookie you have not enabled.

What are cookies?

Cookies are small text files sent to your device by the Site and, possibly, by other VF Digital Platforms. Cookies are uploaded onto your device, thus allowing VF Digital Platforms to recognize you and store certain information concerning you, in order to permit or improve the service offered. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

As regards the lifetime of cookies, two types of cookies may be used: "session cookies" and "persistent cookies". Session cookies are automatically deleted at the end of your browsing session. Persistent cookies remain longer on your device, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not normally contain information that directly identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Across VF Digital Platforms, we might also use other types of tracking technologies, such as flash cookies, server logs, web beacons or pixel gifs . These technologies are similar to cookies in that they are stored on your device and can be used to maintain information about your activities and preferences.

What types of cookies do we use and what are they for?

We may use different types of cookies.

We may use what we call "required" cookies to enable core Site functionalities, such as logging-in and completing an Order for Products. These cookies do not collect personal information for marketing purposes and cannot be disabled. “Required” cookies are activated by default, without user consent, because these are necessary for the Site to work properly and in a secure way.

All other cookies and tracking technologies not classified as “Required” are disabled by default and subject to consent.

"Functional" cookies provide more advanced functions, such as remembering log-in details, remembering what is in your shopping cart and remembering your preferences such as language and country, analyzing Site usage to measure and improve performance. They may be set by us or by third party providers whose services we have added to our pages. These cookies can be disabled in accordance with Section "How can you control, delete or withdraw your consent to the use of cookies ?" below.

“Performance & Analytics” cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance. These cookies can be disabled in accordance with Section "How can you control, delete or withdraw your consent to the use of cookies ?" below.

Finally, "Targeting" cookies may be used to keep record of certain behaviors or preferences expressed by you, so as to present content that is more relevant to your interests and show you relevant adverts on other websites, in compliance with the applicable data protection and privacy laws and upon collection of your express consent if required by law. These cookies may be set through our Site by us or our advertising partners. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, the advertising you will receive will not be tailored on your interests. These cookies can be disabled in accordance with Section "How can you control, delete or withdraw your consent to the use of cookies ?" below.

If you enable Targeting cookies, this may result in your personal data being communicated to third-party online media, search and/or advertising platforms, to support targeted marketing and advertising campaigns and to measure and optimize the effectiveness of such campaigns. This refers, for example, to the dedicated technologies implemented by Meta (Pixel, Conversions API) and Google (Enhanced Conversions). Please refer to the below table for the full list of tracking technologies actually implemented on the Site. These third parties might process your personal data, alternatively, as data controllers or data processors, according to their privacy policies and practices.

In any case, our cookies do not run programs on users' device nor upload viruses on it, and do not allow any kind of control over the device.

Cookies commonly used on this Site are listed in the table below. From time to time, we may also use additional cookies and tracking technologies not listed in this table. You may obtain an updated list of all cookies and tracking technologies used on this Site at the time of your visit upon request by contacting our Privacy Office (at privacy_europe@vfc.com). In any event, you can always withdraw your consent or manage all cookies and other tracking technologies used on this Site through our Cookie Preferences tool.

Third Party cookies

When you use VF Digital Platforms, you may interact with a variety of third-party services and software, which means that cookies may be placed on your device by third-parties , such as e-mail service providers, advertisers or analytic systems(third-party cookies). We do not control the placing of these cookies and you should check the relevant third party's website or mobile apps for more information about these cookies or information on how to opt out. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device. We are not responsible for any content, privacy practises or use of the third party's website or mobile apps.

How can you control, delete or withdraw your consent to the use of cookies?

1. Your cookie preferences

By clicking the "Cookie preferences" button on the Site's Cookie Banner, you may choose whether the Site will use "Functional" cookies, “Performance & Analytics” cookies and/or "Targeting" cookies, as described in the "Cookie preferences" function and in Section "What types of cookies does the Site use and what are they for?" above.

The "Cookie preferences" function available on the Site's Cookie Banner will inform you of which functionalities are available to you or not, depending on the types of cookies you choose to authorize the Site to use.

The Cookie Preference link available on the Site’s footer can be used at any time during a navigation session to modify your cookie preferences and/or to withdraw your consent to non-required cookies.

2. Browser settings

If you wish to withdraw your consent to our use of cookies on the Site, or if you wish to refuse or control the placing of cookies on your device, you can also change your internet browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen, to learn more about how to adjust or modify your browser settings; cookie settings are usually in the “options” or “preferences” menu of your browser. The following links may be helpful:

1. Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies#ie=ie-11
2. Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&hlrm=nl&answer=95647
3. Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?s=cookies&r=5&as=s
4. Apple Safari: http://support.apple.com/kb/PH5042
5. iPhone and iPad devices: https://support.apple.com/en-gb/HT201265

We cannot guarantee that the above procedures will always match the most recent version of your browser, since they are subject to frequent updates and modification.

If you disable the cookies that we use, this may impact your experience while on the VF Digital Platforms.

You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of VF Digital Platforms’ services and features.

How can we make changes to our Cookie Policy?

Except to the extent limited by applicable law, we reserve the right, in its sole discretion, to update and amend all or parts of this Cookie Policy, at any time. The version published on the Site, and on any other relevant VF Digital Platform, is the version actually in force.

If we change this Cookie Policy, we will notify you of such changes through the relevant VF Digital Platform and/or by direct email notification.

The date at the top of this Cookie Policy indicates when it was last updated.

What are my rights in relation to the processing of my personal data?

As an individual whose personal data is processed as described in this Cookie Policy, you have a number of rights which are summarized in Appendix 1 to our Privacy Policy. Please note that exercising these rights is subject to certain requirements and conditions as set forth in applicable law.

If you wish to access personal data about you or exercise any of the rights of rectification, erasure, restriction of processing, objection (including objection to direct marketing or profiling) or portability of personal data, as detailed in our Privacy Policy, please contact us as specified in Section "How to contact us?" below.

How to contact us?

If you have any questions or concerns about this Cookie Policy, or if you wish to access personal data about you or exercise any of the rights listed in Section "What are my rights in relation to the processing of my personal data?" above, please send a written request to our Data Protection Officer at:
“VF International Sagl, Via Laveggio 5, 6855 – Stabio, Switzerland – attn. Privacy Office privacy_europe@vfc.com

You must provide evidence of your identity in order to exercise any of the rights listed in Section "What are my rights in relation to the processing of my personal data?" above.

Any communication from us in relation to your rights, as detailed in Section "What are my rights in relation to the processing of my personal data?" above, will be provided free of charge. However, in case of requests that are manifestly unfounded or excessive, in particular because of their repetitive character, we may either:

1. charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or
2. refuse to act on the request (i.e. entirely reject it).

VF Europe BV, with registered office at Link 1, Posthofbrug 2-4, 2600 Antwerp, Belgium , VAT BE 0405.039.138 RPM Antwerp Division Mechelen, is acting as the representative of VF International for purposes of personal data protection compliance in the European Union.

In case you have a complaint about the processing of your personal data, you have the right to lodge a complaint with a competent supervisory authority.

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Terms & Conditions

Terms of Sale

As of April 4, 2020

VF Northern Europe Services ltd, Park Road East, Calverton, NG14 6GD Nottingham, United Kingdom, GB 943074330 (“icebreaker UK”) is a subsidiary of VF Corporation, ("icebreaker") and leads the sales from this Web site www.icebreaker.com ("Site") through its own behalf. If you buy a product on the Site it creates a contractual relationship with icebreaker UK and is subject to the following terms and conditions ("Terms of Sale").

By ordering a product on this Site or another icebreaker online store (the "Websites") you agree to be bound by and accept the terms and conditions in effect at the time of such order. Other than as specifically provided in any separate written agreement between you and icebreaker or icebreaker UK, these terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s), and all sales are expressly conditioned upon your agreement to these terms and conditions as amended by icebreaker from time to time.

1. Privacy

Your privacy is very important to us. Please read our privacy policy on www.icebreaker.com for information about how icebreaker collects and uses personal data and information of the users of the Site.

2. Your Account

When you purchase from the Site, an account may be created by you as part of the checkout process. You are responsible for maintaining the confidentiality of your password and for restricting access to your password, and you agree to accept responsibility for all activities that occur under your account.

3. Product Information Errors

icebreaker attempts to be as accurate as possible and eliminate errors on the Site. However, we do not warrant that product descriptions, photographs, pricing or other content on the Sites is accurate, complete, reliable, current, or error-free. If a product is not as described or pictured, your sole remedy is to return it in unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order or otherwise, we reserve the right, at our sole discretion, to correct such error and charge the correct price or to cancel the order. Your sole remedy in the event of such error is to cancel your order.

4. Product Availability and Pricing

icebreaker may change or discontinue products at any time without prior notice. Products may become unavailable to customers even after an order is placed. In such cases we will work with you to either provide a credit or substitute a similar product and apply any price differences to your order. All prices on products include value added tax (VAT). All prices are subject to change without notice.

5. Terms of Payment

The Site currently accepts payment via credit card (Visa and MasterCard) and via PayPal.

6. Shipping Terms and Policies

We strive to execute all orders for in stock items within 1-2 business days. The warehouse we use is operated by Meyer & Meyer Logistikzentrum Osnabrück GmbH & Co.KG. Shipping by ground only and is usually done via DHL and may take 2-4 business days. The shipping costs for your order are listed clearly on the Site during the checkout process. Please find detailed information here. Subject to change.

7. Returns

You can return any product you purchased directly from icebreaker UK as long as it is unworn, unwashed, and in the original packaging. This may be returned for a refund for any reason within 14 days from the ship date. icebreaker UK pays for the cost of return shipping. For more information visit the returns page on www.icebreaker.com.

8. Warranty

icebreaker will replace your icebreaker garment within two (2) years of purchase if it has been damaged by faulty fabric, stitching or manufacturing. Please return your garment as soon as possible so we can assess its condition and send you a replacement. Damage that occurs after two years is usually caused by wear and tear. For information on how to process a warranty return, please use our warranty, send an email to customerservice_gb@icebreaker.com, or call 0800 9176098

9. Applicable Law

These general Terms of Sale and your purchase of products on the Site are subject to the right of the Federal Republic of Germany without resort to its Kollisionsnormen and under exclusion of the UN-Kaufrechts (CISG).

10. Salvatori Clause

If any aspect of these Terms of Sale should be void, the remaining aspects of the Terms of Sale continue to have full effect. For the affected aspect of the Terms of Sale, the applicable regulations and laws will apply.

11. Limitation of Liability

icebreaker and icebreaker UK will not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. To the full extent permitted by law, icebreaker and icebreaker UK’s sole liability shall be limited to the amount actually paid for the purchase of products from this site.

12. Contact Information

For questions or concerns you have about the Site, icebreaker products, your order on the Site, etc. please contact us via email at customerservice_gb@icebreaker.com, or by phone 0800 9176098

Terms of Use

Welcome to icebreaker.com. icebreaker.com provides its services to you subject to the following conditions. If you visit or shop at icebreaker.com, you accept these conditions. Please read them carefully.

Warning

Backpacking, Ice Climbing, Rock Climbing, Mountaineering, Backcountry Skiing and ALL mountain activities imply many hazards which could result in serious injury or death. All participants in these activities must assume responsibility for themselves, their safety and their actions. The information on icebreaker.com is NOT intended to serve as an instruction manual for these activities and is NOT a substitute for proper training and instruction.

There are no warranties, whether express or implied, that information provided at this web site is accurate or reliable. There are no warranties of fitness or timeliness for a particular purpose or that this web site is merchantable. Your use of this web site indicates your assumption of the risk that it may contain errors and is an acknowledgement of your own sole responsibility for your hiking, backpacking, and mountaineering safety.

Regarding your privacy

Please review our privacy policy, which also governs your visit to icebreaker.com.

Regarding your account with us

If you use this site, you are responsible for maintaining the secrecy of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. icebreaker.com does sell items for children, but it only sells them to adults, who can purchase with a credit card. If you are under 18, you may use icebreaker.com only with involvement of a parent or guardian. icebreaker.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Shipment conditions

All items purchased from icebreaker.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipping agent.

Accuracy of product descriptions

icebreaker.com attempts to be as accurate as possible. However, icebreaker.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition to us.

Disclaimer of warranties and limitation of liability

This site is provided by icebreaker.com on an «as is» and «as available» basis. icebreaker.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, icebreaker.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. icebreaker.com does not warrant that this site, its servers, or e-mail sent from icebreaker.com are free of viruses or other harmful components. icebreaker.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Application of law

By visiting icebreaker.com, you agree that the laws of the state of Idaho, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and icebreaker.com.

Other policies, modifications and severability

Please review our other policies, posted on this site. These policies also cover your visit to icebreaker.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

VF Northern Europe Services ltd
Park Road East, Calverton,
NG14 6GD Nottingham,
United Kingdom
Tel: 0800 9176098
VAT Reg No: GB 943074330

General Terms of the icebreaker's nature.rewards Programme

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Terms & Conditions

General Terms of the icebreaker's nature.rewards Programme ("Terms")

As of April 19, 2021

Membership of icebreaker's nature.rewards Programme ("The Programme") and its benefits are offered at the discretion of icebreaker, which reserves the right to terminate, change, limit, modify, or cancel any rules, regulations, benefits, or conditions of participation of "The Programme" at any time, with or without notice. In the event of cancellation, Points earned up to the date of cancellation will be issued according to the "Terms" in place immediately prior to cancellation.

icebreaker may change or modify these "Terms" at any time. We will post the revision date with the revised "Terms" on our website. Electing to remain a Member after a change in the "Terms" constitutes your acceptance of the revised "Terms". The revisions to "The Programme" that icebreaker may make include, but are not limited to, any of the following changes: (i) increase or decrease the number of points for each purchase and activity; (ii) increase the number of Points required to earn an Instant Reward and/or to qualify into a Level; (iii) cease providing a Instant Rewards and/or Level Rewards; (iv) change the method of becoming a Member; (v) institute or add blackout dates for earning Points or using Instant Rewards and/or Level Rewards.

These "Terms" are void where and to the extent prohibited by law.

In the event of a dispute over ownership of an "The Programme"'s account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration. For purposes of these "Terms", the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

Abuse of "The Programme", including failure to abide by these "Terms", the sale or barter (or the attempted sale or barter) of Instant Rewards, Level Rewards, Points, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by icebreaker in its sole judgment may result in cancellation of a Member's account and future disqualification from Programme participation in "The Programme", forfeiture of all Points accrued, and cancellation of any qualified Instant Rewards and Level Rewards. At our discretion, we may prosecute abuse of "The Programme" to the fullest extent of the law.

You may cancel your nature.rewards membership at any time by contacting our Customer Service Team. If you cancel your nature.rewards membership, your accrued Points will be forfeited.

Points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued Points do not constitute property of the Member. Accrued Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.

By agreeing to participate in "The Programme", you release icebreaker Pure Merino GmbH, its parent and subsidiaries and affiliate entities, and their respective, directors, officers, employees and agents (the "Released Parties") from all liability with respect to the misdirection or misuse of any Points, or the use of any Level Rewards and Instant Rewards by an individual other than "The Programme"'s Member who earned the Level Rewards and Instant Rewards. You further agree to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to your participation in "The Programme", use of Instant Rewards, use of products or experiences from the Level Rewards, or agreement to these "Terms".

The Released Parties make no warranty or condition, express or implied, including, but not limited to, any warranties or conditions of merchantability or fitness for a particular purpose with respect to "The Programme", membership in "The Programme", or any products or services related to "The Programme".

The "The Programme" and these "Terms" will be governed by and construed under the substantive laws of England and Wales, without reference to conflict-of-laws considerations. The parties submit to the non-exclusive jurisdiction of the Courts of England.

The icebreaker logo, and other logos and taglines are the intellectual property of icebreaker.

If you have any questions about the "The Programme" or these "Terms", please contact our Customer Service Team.

"The Programme"

When a member joins "The Programme", he or she can earn points on purchases made in the United Kingdom icebreaker website at www.icebreaker.com/en-gb/ for purchases paid for in GB£, made from, and delivered to, United Kingdom only.

Points will be earned during each nature.rewards Year. A nature.rewards Year is defined as a year from when you signed up to the nature.rewards program. For example, if you joined on the 1 April 2020, your nature.rewards year will end on the 31 March 2021.

Eligibility

A member must be at least 18 years of age or above to enrol into the "The Programme". Employees of icebreaker Ltd and all its affiliates and subsidiaries, and/or individuals receiving a discount or free product to represent the icebreaker brand are not eligible.

Joining "The Programme"

A member may enrol into "The Programme" online at www.icebreaker.com/en-gb/ by creating an account. The user is responsible for providing the correct email address to receive points and rewards. As a result, each Member is responsible for maintaining accurate and updated personal information, including your email address. A member may update his/her personal information online at www.icebreaker.com/en-gb/account or by contacting our Customer Service Team. A member may opt-out of "The Programme" at any point in time by contacting our Customer Service Team. Where a member opts-out, the member will lose all their entitlements to forfeit of all Points accrued, and any qualified Instant Rewards and Tier Rewards will be cancelled with immediate effect.

A member may join "The Programme" at any time.

Earning Points

Points can be earned and accumulated during the nature.rewards Year. Members will receive fifty (50) points when upon signing up for a www.icebreaker.com/en-gb/ account and registering as a Member. When purchases are made at www.icebreaker.com/en-gb/, members will receive ten (10) points for every £1 spent on eligible full-price product, five (5) points for every £1 spent on eligible discounted product. Only purchases made on www.icebreaker.com/en-gb/ are eligible for points accumulation. Purchases with other discounts (for eg, Greesy Deals) and/or made during a promotional period will not be eligible to be converted to points unless explicitly stated. Accumulated points are used for the sole purpose of determining the Membership Level each member achieves within a nature.rewards Year and cannot be converted into cash or used to redeem rewards. All the points earned within a nature.rewards Year will continue to accumulate until March 31 2020. On April 1 2020, all accumulated points will be reset to zero (0).

There will be a delay between the time of purchase and the actual award of points to your account. During this period, the status will be marked as 'Pending'. Products that are returned will count towards the deduction of points eventually awarded. Once the points are confirmed and awarded, the status will be marked as 'Approved'.

Purchases with other discounts (for eg, Pro Membership, Growers’ Discount or other partner, discount or coupon codes) and/or made during a promotional period will not be eligible to be converted to points unless explicitly stated. Accumulated points are used for the sole purpose of determining the Membership Tier each member achieves within a nature.rewards Year and cannot be converted into cash or used to redeem rewards. All the points earned within a nature.rewards Year will continue to accumulate until the end of the nature.rewards Year. At the end of the nature.rewards Year, all accumulated points will be reset to zero (0).

Membership Levels

Levels are tied to the points you earned within a nature.rewards Year. Each Level brings with it associated Level Rewards. You will start off with zero (0) points at Level 0 upon registration as a Member (and will be reset to zero (0) points at the beginning of each nature.rewards Year). You will progressively get upgraded to higher Levels upon accumulating a certain amount of points within each applicable nature.rewards Year. Members achieving the Seeker, Adventurer and The Natural Levels will be reset back to Level 0 at the commencement of the following new nature.rewards.Year.

If a member has joined the Programme in the previous nature.rewards year, and have achieved a particular Level, the member will remain minimally within that Level through to the end of the applicable nature.rewards year unless the member accumulates enough points in the applicable year to reach the next Level.

Rewards

Unless stated otherwise, rewards are typically issued via email, delivered to the email address submitted at the time of registration into the “The Programme”.

Rewards in the form of discount coupons can be applied on purchases made on the www.icebreaker.com/en-gb/ website subject to their expiry dates (3 months from the issuing date).

Each discount coupon must be applied in its entirety within a single order. The discount coupon’s value cannot be partially applied, split across multiple orders or saved for future orders.

Returning any or all items within a purchase that have discount coupon(s) applied shall only result in the refund of the actual final amount paid, in its original form of payment.

If an order has more than one item, the applied discount coupon(s)' total amount deducted is proportionately distributed across all the items in the order. As such, when an order is partially returned, the total amount refunded shall be the original price of the returned items less the proportionate discounts applied on the returned items.

The applied discount coupon(s) will not be refunded, and hence will be forfeited.

More than one (1) coupon code may be applied within a single purchase, as long as the total merchandise value in the bag has a minimum value of £5 upon application of all discount coupon codes.

Email and Privacy Policies

By registering for "The Programme", you agree to receive transactional emails regarding the "The Programme" from icebreaker. These may include information about Points, Levels, Instant Rewards, Level Rewards, Programme updates, and other related materials at the discretion of icebreaker. Members may not unsubscribe from transactional emails of "The Programme", but can cancel their membership in "The Programme" as described in the "Terms". When registering for "The Programme", Members will have the option of signing up to receive promotional email offers and updates from icebreaker. Members may unsubscribe from icebreaker's promotional emails at any time via the unsubscribe link in those emails. By registering for "The Programme", you consent to the collection, use and disclosure of your personal information as described in the icebreaker Privacy Policy.