Keeping our flock safe
We are in unprecedented times with the COVID-19 virus and during times of uncertainty our biggest opportunity as humans is to come together to learn more, support one another and adapt to change, even if we can’t always see the path forward.
Our responsibility as business leaders is to ensure we put people first, in all decisions we make, and in doing so we will continue to provide the ultimate transparency of our actions to all of our loyal customers who we see as part of our extended family and flock.
We are aware these may not be the most perfectly crafted words to connect with you all, but they are heartfelt and real and full of concern for our communities and our world.
Our approach to minimising the spread of the virus is social distancing. To keep all our flock safe, our headquarters around the world are now working remotely.
With this in mind, we have also closed our icebreaker owned retail stores in USA and Canada through to at least the 5th of April and will close our New Zealand and Australia stores from Wednesday 18th March until at least 5th April. All icebreaker employees will receive their regular pay during the closure.
While we’ll miss seeing you in our stores, icebreaker.com remains open and our community can continue to engage with us on @icebreakernz.
Our customer service team is always just a phone call or an email away to answer any of your questions so please stay connected and reach out to us if there is anything you want to know.
Thank you for taking the time to read this message, take care of each other and we’ll see you soon.
Global Brand President, icebreaker