Customer Service


Terms & Conditions

 

Ratings and reviews and questions and answers terms of use

As of March 2021

Sponsor: Icebreaker Limited, Level 2, 130 Ponsonby Road, Auckland

Open only to legal residents of New Zealand 18 or over, who received a Contest invitation via email from Sponsor in conjunction with their recent purchase of an Icebreaker product. Opportunity to enter the Contest is personal to the original recipient of the Contest email invitation and any attempted transfer is void and will not result in Contest entry.

 

Employees of Sponsor, its agencies or any entity involved in the development, production or administration of the Contest are not eligible to enter or win the prize. Void where prohibited by law.

 

CONTEST SCHEDULE
Contest starts the 1st of every month at 12:01 a.m. PT and ends the last day of the same month at 11:59 p.m. PT.

 

HOW TO ENTER
Follow these steps:

1. After receiving an order on icebreaker.com, the Sponsor will send a Contest email invitation to the email provided in checkout. Click on the link in the Contest email invitation.

 

2. Qualify for the Contest by providing all required information.

 

3. Write an original product review on the designated page of the web site regarding your recent purchase of Icebreaker apparel. If you like, include an original photo or video as part of your product review. (Submission of a photo/video is not required, nor will it increase your chances of winning.)

 

4. Accept the ‘Ratings and reviews and questions and answers terms of use’.

 

All entries must be received by the last day of same month at 11:59 p.m. PT.

 

ENTRY RESTRICTIONS
Limit of one (1) entry per person per Icebreaker apparel purchase, provided that each Icebreaker apparel item is different than those which were the subject of previous entries/product reviews. (By way of example, if you buy more than one (1) t-shirt and receive multiple Contest email invitations, you should only submit one (1) entry with a product review of a t-shirt; but, if you buy a t-shirt and a pair of socks and receive a Contest email invitation, you may enter the Contest twice – once in conjunction with the t-shirt purchase and a second time for the sock purchase.) Sponsor and its agencies are not responsible for late, lost, incomplete, illegible/garbled, inaccessible, damaged or misdirected entries or Contest email invitations, all of which are void. Sponsor is also not responsible for (a) programming, electronic, technological, telephonic, network or other malfunction, error or failure which in any way affects or interferes with the operation of the Contest (including the receipt of entries/product reviews/photos or videos) or the Icebreaker web site itself or (b) any mechanical, programming, typographical, printing or other error of any kind affecting a Contest email invitation.

 

CONTENT RESTRICTIONS
ICEBREAKER APPAREL MUST BE ADDRESSED IN THE PRODUCT REVIEW (INCLUDING THE PHOTO OR VIDEO, IF APPLICABLE) IN FULL ACCORDANCE WITH THE PRODUCT USAGE INSTRUCTIONS; ANY DEVIATION FROM THE INSTRUCTIONS MAY RESULT VOIDING OF ENTRY AND DISQUALIFICATION FROM THE CONTEST.

 

WINNER DETERMINATION
On or about the 4th of each subsequent month, Sponsor will select the winner in a random drawing from among all eligible entries/product reviews received. For the avoidance of doubt, provided that the product review/photo or video (if applicable) is in compliance with these Official Rules, the content of the product review/photo or video (if applicable) will not be taken into account in selecting the prize winner. Potential winner will be contacted via e-mail and may also be required to sign and return an Affidavit of Eligibility, a Liability Release and a Publicity Release (where legal) and/or documents confirming/perfecting/effecting Sponsor’s ownership rights in the entry/product review (perhaps including permissions from third parties) and/or additional representations/warranties as to the accuracy of product review, within (3) business days. If winner cannot be contacted for any reason, does not respond to the Contest email confirmation, is determined to be ineligible or is not in compliance with these Official Rules, prize will be forfeited and an alternate winner selected from among all remaining eligible entries received for the random drawing. By participating, entrants agree to these Official Rules & decisions of Sponsor and its agencies, which are final & binding in all respects.

 

PRIZE
(1): Icebreaker $100 digital gift card in your applicable local currency (that is, NZ$100), redeemable on-line at www.icebreaker.com or at Icebreaker retail store locations. Use of digital gift card subject to terms/conditions indicated thereon. Prize is not transferable. No prize substitution permitted. Applicable taxes on prize (if any) and unspecified expenses related on acceptance/use of prize are winner’s sole responsibility.

 

CONDITIONS OF PARTICIPATION
By accepting prize, where legal, winner agrees to the use of his/her name and image for advertising/trade/publicity purposes by Sponsor and its designees without further compensation or notice. By participating, entrant releases and agrees to hold harmless Sponsor, its parent, affiliates, subsidiaries, and their respective directors, officers, employees and agents (including Bazaarvoice), from any and all liability arising from the Contest or acceptance, receipt or use/misuse of the prize. If Contest cannot be conducted as originally planned due to any cause beyond Sponsor’s control (e.g., computer virus or act of fraud), Sponsor may cancel/suspend/modify Contest and pick the winner from among all eligible entries/product reviews received prior to and/or after action taken by Sponsor or otherwise in a manner determined by Sponsor in its sole discretion to be fair, appropriate and consistent with these Official Rules; Sponsor will notify all registered entrants of such action via email. Tampering with Contest, Contest email invitations, Icebreaker web site, violation of these Official Rules or any attempt to defraud Sponsor will result in disqualification; but, disqualification shall not represent the sole remedy available to Sponsor. Sponsor’s failure to enforce any provision of these Rules is NOT a waiver of such provision. Any dispute or claim regarding the Contest shall be brought individually (NOT as part of a class action) and governed by the law of your country of residence without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction and the parties both agree to submit to the non-exclusive jurisdiction of the courts in the country of your residence.