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start an online return
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See order history
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Return to an icebreaker touchlab*
To make a return in one of our stores, please bring a copy of your Order Confirmation (receipt) with you for the return to be processed in store.
*Excluding Auckland Airport, Downtown Wellington and Queenstown Airport
icebreaker return policy
You can return items purchased directly from icebreaker.com for any reason within 30 days from the ship date as long as they are unworn, unwashed, and in the original packaging with the tags still attached.