Customer Service

icebreaker warranty request


We will replace your icebreaker garment within 12 months of purchase if it has been damaged due to faulty fabric, stitching or manufacturing. Please complete the below form as soon as possible so we can assess its condition and provide the next steps. Damage that occurs after a year is usually caused by wear and tear.


Lifetime sock guarantee

At icebreaker we take pride in the quality of our socks and guarantee 100% satisfaction with your purchase. If for any reason you are not completely satisfied with your socks we will provide you with a new pair. Please visit your original location of purchase to receive your replacement.

Please fill out the following information to begin your warranty claim process (proof of purchase is required).

Having trouble with this form? Use this link instead.
Fill out my online form.