nature.rewards

Terms & Conditions

 

General Terms of the icebreaker's nature.rewards Program ("Terms")

As of October 04, 2021

 

Membership of icebreaker's nature.rewards Program ("The Program") and its benefits are offered at the discretion of icebreaker, which reserves the right to terminate, change, limit, modify, or cancel any rules, regulations, benefits, or conditions of participation of "The Program" at any time, with or without notice. In the event of cancellation, Points earned up to the date of cancellation will be issued according to the "Terms" in place immediately prior to cancellation.

icebreaker may change or modify these "Terms" at any time. We will post the revision date with the revised "Terms" on our website. Electing to remain a Member after a change in the "Terms" constitutes your acceptance of the revised "Terms". The revisions to "The Program" that icebreaker may make include, but are not limited to, any of the following changes: (i) increase or decrease the number of points for each purchase and activity; (ii) increase the number of Points required to earn an Instant Reward and/or to qualify into a Level; (iii) cease providing a Instant Rewards and/or Level Rewards; (iv) change the method of becoming a Member; (v) institute or add blackout dates for earning Points or using Instant Rewards and/or Level Rewards.

These "Terms" are void where and to the extent prohibited by law.

In the event of a dispute over ownership of an "The Program"'s account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration. For purposes of these "Terms", the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

Abuse of "The Program", including failure to abide by these "Terms", the sale or barter (or the attempted sale or barter) of Instant Rewards, Level Rewards, Points, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by icebreaker in its sole judgment may result in cancellation of a Member's account and future disqualification from Program participation in "The Program", forfeiture of all Points accrued, and cancellation of any qualified Instant Rewards and Level Rewards. At our discretion, we may prosecute abuse of "The Program" to the fullest extent of the law.

You may cancel your nature.rewards membership at any time by emailing icebreaker's Customer Service team at IB_CS@vfc.com or by calling 1-888-530-0075. If you cancel your nature.rewards membership, your accrued Points will be forfeited.

Points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued Points do not constitute property of the Member. Accrued Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.

By agreeing to participate in "The Program", you release icebreaker, a Division of VF Outdoor, LLC, its parent and subsidiaries and affiliate entities, and their respective, directors, officers, employees and agents (the "Released Parties") from all liability with respect to the misdirection or misuse of any Points, or the use of any Level Rewards and Instant Rewards by an individual other than "The Program"'s Member who earned the Level Rewards and Instant Rewards. You further agree to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to your participation in "The Program", use of Instant Rewards, use of products or experiences from the Level Rewards, or agreement to these "Terms".

The Released Parties make no warranty or condition, express or implied, including, but not limited to, any warranties or conditions of merchantability or fitness for a particular purpose with respect to "The Program", membership in "The Program", or any products or services related to "The Program".

The "The Program" and these "Terms" will be governed by and construed under the substantive laws of the State of Oregon, without reference to conflict-of-laws considerations. The parties submit to the non-exclusive jurisdiction of the Courts of the State of Oregon.

The icebreaker logo, and other logos and taglines are the intellectual property of icebreaker.

If you have any questions about the "The Program" or these "Terms", please contact our icebreaker Customer Service team at 1-888-530-0075.

 

"The Program"

When a member joins "The Program", he or she can earn points on purchases made in the United States icebreaker website at www.icebreaker.com/en-us/ for purchases paid for in USD ($), made from, and delivered to, the United States only.

“The Program” is also available across icebreaker’s participating retail stores (“Participating Stores”) within the United States. As such, all activities associated with “The Program” such as membership enrolment, earning points and redeeming of rewards can be done with the assistance of retail staff in the “Participating Stores”.

Points will be earned during each nature.rewards Year. A nature.rewards Year is defined as a year from when you signed up to the nature.rewards program. For example, if you joined on the 1 April 2020, your nature.rewards year will end on the 31 March 2021.

 

"Participating Stores"

Store Physical address
PORTLAND 1109 WEST BURNSIDE STREET, PORTLAND, OREGON 97209 UNITED STATES
BELLEVUE SQUARE 129 BELLEVUE SQUARE, BELLEVUE, WASHINGTON, 98004 UNITED STATES
WOODBURN 1001 ARNEY RD, #611, WOODBURN, OREGON, 97071 UNITED STATES
 

Eligibility

A member must be at least 18 years of age or above to enrol into the "The Program". Employees of icebreaker, a Division of VF Outdoor, LLC and all its affiliates and subsidiaries, and/or individuals receiving a discount or free product to represent the icebreaker brand are not eligible.

 

Joining "The Program"

A member may enrol into "The Program" online at www.icebreaker.com/en-us/ by creating an account. The user is responsible for providing the correct email address to receive points and rewards. As a result, each Member is responsible for maintaining accurate and updated personal information, including your email address. A member may update his/her personal information online at www.icebreaker.com/en-us/account or by emailing icebreaker's Customer Service team at IB_CS@vfc.com or by calling 1-888-530-0075. A member may opt-out of "The Program" at any point in time by emailing icebreaker's Customer Service team at IB_CS@vfc.com or by calling 1-888-530-0075. Where a member opts-out, the member will lose all their entitlements to forfeit of all Points accrued, and any qualified Instant Rewards and Tier Rewards will be cancelled with immediate effect.

A member may join "The Program" at any time.

 

Earning Points

Points can be earned and accumulated during the nature.rewards Year. Members will receive fifty (50) points when upon signing up for a www.icebreaker.com/en-us/ account and registering as a Member. When purchases are made at www.icebreaker.com/en-us/ or “Participating Stores”, members will receive ten (10) points for every US$1 spent on eligible full-price product, five (5) points for every US$1 spent on eligible discounted product. Only purchases made on www.icebreaker.com/en-us/ from, and delivered to/within the United States of America are eligible for points accumulation.

There will be a delay between the time of purchase and the actual award of points to your account. During this period, the status will be marked as 'Pending'. Products that are returned will count towards the deduction of points eventually awarded. Once the points are confirmed and awarded, the status will be marked as 'Confirmed'.

Purchases with other discounts (for eg, Pro Membership or other partner, discount or coupon codes) and/or made during a promotional period will not be eligible to be converted to points unless explicitly stated. Accumulated points are used for the sole purpose of determining the Membership Level each member achieves within a nature.rewards Year and cannot be converted into cash or used to redeem rewards. All the points earned within a nature.rewards Year will continue to accumulate until the end of the nature.rewards year. At the end of the nature.rewards year, all accumulated points will be reset to zero (0).

“The Program” is also available across icebreaker’s participating retail stores (“Participating Stores”) within the United States. As such, all activities associated with “The Program” such as membership enrolment, earning points and redeeming of rewards can be done with the assistance of retail staff in the “Participating Stores”.

 

Membership Levels

Levels are tied to the points you earned within a nature.rewards Year. Each Level brings with it associated Level Rewards. You will start off with zero (0) points at Level 0 upon registration as a Member. You will progressively get upgraded to higher Levels upon accumulating a certain amount of points within the nature.rewards Year. Members achieving the Seeker, Adventurer and The Natural tiers will remain within that Level for a maximum of two (2) nature.rewards Years. For example, if John achieves the Adventurer tier on October 1 2020, he will enjoy the tier rewards associated with Adventurer tier right through to the end of his nature.rewards Year 1 and until the end of his nature.rewards Year 2.

 

Rewards

Unless stated otherwise, rewards are typically issued via email, delivered to the email address submitted at the time of registration into the “The Program”.

Rewards in the form of discount coupons can be applied on purchases made on the www.icebreaker.com/en-us/ website subject to their expiry dates.

Each discount coupon must be applied in its entirety within a single order. The discount coupon’s value cannot be partially applied, split across multiple orders or saved for future orders.

Returning any or all items within a purchase that have discount coupon(s) applied shall only result in the refund of the actual final amount paid, in its original form of payment.

If an order has more than one item, the applied discount coupon(s)' total amount deducted is proportionately distributed across all the items in the order. As such, when an order is partially returned, the total amount refunded shall be the original price of the returned items less the proportionate discounts applied on the returned items.

The applied discount coupon(s) will not be refunded, and hence will be forfeited.

More than one (1) coupon code may be applied within a single purchase, as long as the total merchandise value in the bag has a minimum value of US$5 upon application of all discount coupon codes.

 

nature.rewards Referral program

Offer details valid from 4 October 2021 until further notice

Information on the nature.rewards referral programme is set out in these terms and conditions (terms). By accepting these terms you agree to comply with these terms and all referrals must comply with these terms to be valid. The general terms of the icebreaker's nature.rewards programme (general terms) also apply to this nature.rewards referral programme. They are available on this page. If there is any conflict between these terms and the general terms, these terms will prevail.

 
Loyalty Member Rewards for Referring a Friend
  1. This offer is only valid for existing icebreaker nature.rewards members (the referrer) making legitimate referrals to friends and family (the referred friend) who are a new customer to icebreaker.com. A new customer is defined as someone who has not bought on icebeaker.com before, as identified by their email address.
  2. The referrer qualifies for a reward of 20% off a future order over $75 for each referred friend who completes their first qualifying order while using their referral code. Subsequent orders made by a referred friend will not entitle the referrer to any further reward.
  3. For the referrer to qualify for their kickback reward, the referred friend must be a new customer to icebreaker.com and both the referrer and the referred friend must be over 18 years old.
  4. Multiple referral rewards cannot be redeemed cumulatively in a single order. Only one referral reward may be redeemed per order.
  5. If not otherwise specified, referral rewards cannot be combined with other discount codes in a single order.
  6. Rewards will be delivered to the referrer within 24 hours of the referred friend's completed and qualifying purchase, provided the referred friend's purchase is not cancelled. The referrer will be notified by email once a referred friend has completed their qualifying purchase and the reward is available within their nature.rewards dashboard.
  7. If the referred friend’s purchase is cancelled, this will result in the referral reward being also cancelled. In the event a refund is requested on an order in which a referral offer was redeemed, the referred friend’s reward will be void.
  8. Rewards will be valid for six (6) months from the date earned by the referrer. Rewards can only be used online at icebreaker.com, not in icebreaker stores.

Referral reward is non-transferrable, not valid for cash or cash equivalent and must be used in the currency in which it was received. Referrers should only invite friends or family members in a personal manner after receiving their prior permission. Bulk email distribution, diffusion or distribution to strangers, or any other promotion of the unique link in a manner that would constitute, or appear to constitute, unsolicited commercial email or "spam" in our sole discretion is expressly prohibited. Users who do not comply with the law, including anti-spam laws and data protection laws, shall indemnify us against any liabilities, costs and expenses we may incur as a result of such spam.

 
Special Offer for the Referred Friend
  1. The referred friend qualifies for $20 off their first order (referred friend’s reward). The referred friend’s reward will be valid for six (6) months from the date of issuance.
  2. Referred friend’s rewards can only be used online at icebreaker.com, not in Icebreaker stores.
  3. To qualify for the offer, the referred friend must be a new customer to icebreaker.com and over the age of 18 at the time of ordering.
  4. In the event a refund is requested on an order in which a referral offer was redeemed, the referred friend’s reward will be void.
  5. The referred friend’s reward cannot be claimed by the same person making the referral.
  6. If not otherwise specified, the referred friend’s reward cannot be combined with other discount codes in a single order and only one referral offer may be redeemed per order.
  7. The referred friend’s reward is non-transferrable, not valid for cash or cash equivalent and must be used in the currency in which it was received.
 
Eligibility

Eligibility is limited to individuals only. nature.rewards Referral program cannot be used by our customers for any commercial or businesses purposes, including affiliate lead generation, as determined by us in our sole discretion.

 
Right to close the account

We are not responsible for omissions, errors, malfunctions, interruptions, deletions, delays or failures of operations. If the referrer and/or referred friend attempt to use the nature.rewards Referral program in a way that is discovered to be fraudulent, in breach of these Terms and Conditions or in violation of any law, statute or governmental regulation (such as attempting to gain a discount through self-referral by using a different email address, or distributing a referral link via commercial advertising or spam), we reserve the right to close the account(s) of any referrer and to undertake any legitimate actions, including for compensation of damages.

 
Right to change the Terms and Conditions or to cancel the Referral program

We reserve the right to change these Terms and Conditions at any time in our sole discretion. The nature.rewards Referral program is subject to modification or cancellation at any time without notice, at our sole discretion.

 

Email and Privacy Policies

By registering for "The Program", you agree to receive transactional emails regarding the "The Program" from icebreaker. These may include information about Points, Levels, Instant Rewards, Level Rewards, Program updates, and other related materials at the discretion of icebreaker. Members may not unsubscribe from transactional emails of "The Program", but can cancel their membership in "The Program" as described in the "Terms". When registering for "The Program", Members will have the option of signing up to receive promotional email offers and updates from icebreaker. Members may unsubscribe from icebreaker's promotional emails at any time via the unsubscribe link in those emails. By registering for "The Program", you consent to the collection, use and disclosure of your personal information as described in the icebreaker Privacy Policy.

 

For California Customers – Notice of Incentive

The categories of personal information collected to participate in The Program are:

Opt-in:  name, email address, optional gender information, ongoing purchase history is collected.

Opt-out:  You may cancel your nature.rewards membership at any time by emailing icebreaker's Customer Service team at IB_CS@vfc.com or by calling 1-888-530-0075. If you cancel your nature.rewards membership, your accrued Points will be forfeited. Any unexpired discount codes or free shipping codes sent to the customer will still remain usable.

We administer The Program in accordance with the California Consumer Privacy Act (CCPA). 

  • If you instruct us to delete your personal information, we will comply as described in our Privacy Statement and as required by the CCPA; however, you may lose the benefits associated with The Program, including any previously accumulated benefits.
  • The value of a typical consumer’s data collected in connection with the program that forms the basis for offering this program is [$36.40].
  • To estimate the value of the consumer’s data, we measured the cost of acquiring the data related to the program in accordance with GAAP accounting standards and divided the cost by the number program participants.

For more information about the CCPA and how we handle personal information, please view the icebreaker Privacy Policy at https://www.icebreaker.com/en-us/service-privacy-policy.html  This Notice of Incentive was last updated on January 1, 2020.