FABRIC AND GARMENT MAKER
How did you come to work with icebreaker?
"I still remember, October 13th, 2003 when Jeremy visited us. Jeremy is a very, very kind person and he has a great vision about the future. Because of the relationship, we feel secure about our investment. So, we invest a lot into the business."
What do you enjoy most about working with icebreaker?
"We enjoy mutual trust with icebreaker. The relationship is more than only the supplier and a buyer, we’re a family. We have a lot of emotion involved! It helps to conquer any question, any difficulty.
We also have a very transparent relationship. Everything we can put on the table to discuss and then get agreement."
How do you ensure the highest product quality?
"Excellence is always the thing we are chasing. We have a very strict quality control process in the company. Our quality assurance team of over 200 people report directly to our CEO. We have one unified inspection center where 100% of our garments are checked."
"We enjoy mutual trust with icebreaker. The relationship is more than only the supplier and a buyer, we’re a family. We have a lot of emotion involved!"
How do you care for your workers?
"Some companies talk about technology, but the real asset to our company is our people. Our workers enjoy working here and our turnover rate is less than 5%.
We put an emphasis on a green and comfortable environment in our factory. Workers receive a free meal each day and we invest in a lot of training. If a worker is not local we pay an allowance to help them rent a house in the area."
How do you work to protect the environment?
"Firstly, we strictly comply with the government regulation, which is now very strict in China.
We are the first Bluesign® partner in China to comply with the European standard. We have a huge water treatment plant in the factory to make sure all the water we discharge will be friendly to the environment.
icebreaker’s auditors, Asia Inspection also audits our factories and on average we receive a score of over 9.3/10."
Karen Chen, VP of Sales and Marketing, SCT
Sustainability isn’t just a feature of our products, it’s in the values and design of our business.
Read our transparency report