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icebreaker warranty request

We will refund your icebreaker garment within 1 year of purchase if it has been damaged by faulty fabric, stitching or manufacturing. Damage that occurs after a year is usually caused by wear and tear.

Please allow 2-3 business days for an email response from customer service.

Comfort guarantee

We guarantee icebreaker to be the world’s most comfortable & best performing merino clothing. If you’re not completely satisfied with your icebreaker, return it within 30 days using the instructions below and we’ll be happy to refund it.

1. If you purchased your icebreaker from icebreaker.com, please begin the RMA process here.
2. If you purchased your icebreaker from a local retailer or one of our icebreaker Touch Labs, please return your product directly to them. Contact us with any questions or issues.